Frequently Asked Questions
Everything you need to know about our curated home collections.
What is your standard shipping policy?
We offer nationwide shipping for most items. Smaller goods are typically shipped via UPS or FedEx, while larger furniture pieces and fragile items are handled by our specialized white-glove delivery partners to ensure they arrive safely.
Can I return vintage or one-of-a-kind items?
All vintage, antique, and one-of-a-kind objects are considered final sale. Due to their unique nature and age, these items may show signs of wear, which we believe adds to their character and story.
How do I care for my Nickey Kehoe furniture?
We recommend using a soft, dry cloth for regular dusting. For wood surfaces, avoid harsh chemicals and use a high-quality furniture wax sparingly. Specific care instructions are included with each bespoke piece.
Do you offer trade discounts for interior designers?
Yes, we value our partnership with the design community. Qualified professionals can apply for our Trade Program to receive exclusive pricing and personalized assistance from our team.
What should I do if my order arrives damaged?
Please inspect your delivery immediately. If an item is damaged, contact our customer service team within 48 hours of receipt with photos of the damage and the packaging so we can initiate a claim or replacement.
Are your products available for international shipping?
We currently ship to most international destinations. Please contact us directly for a custom shipping quote for orders outside of the United States, as rates and delivery times vary by region.